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Tulips, Potatoes, Apples,
 
ISO 9001 and the CMMI

 

by: Nelson Perez

Tuesday July 28, 2009 

There are many influences that come into play when creating new processes or improving existing processes.  One can be a result of processes or experiences people bring into an organization from the outside.  Others include the influence of existing company culture; or having to be in compliance with a particular best practice model like the CMMI or standard like ISO 9001; or even what one comes across in literature, on the internet or even at forums such as conferences and SPIN meetings. 

We are continually being influenced to change and improve the way we do things.  This presentation shows an example of how influences come in play to create and improve an example process.  In this case, a verification and validation (V&V) process for a software application that has to meet nuclear quality standards (NQA-1 and IEEE).   We will explore how this example process comes into existence under various influences, including how it is affected by personal experience, different best practice models, cultural resistance, and continuous improvement.

In the end, the most successful processes are those that incorporate multiple influences to create a best fit solution.  Not unlike how plants adapt and evolve to successfully survive in a constantly changing world.  Plants do this naturally by pollination, but sometimes plants receive outside “help” from other sources.  These pollination vectors work together to influence the resulting offspring across multiple generations.   In the end, aren’t we all doing the same thing, pollinating and spreading our ideas and controlling the evolution of processes?  This presentation will show how us human pollinators work together to bring about the continuing adaptations needed for successful process improvement.

Nelson Perez is president of Sierra’s Edge, Inc., a process development and improvement consultant.  With over 25 years of work experience, he has worked the entire product development life cycle and held numerous management and engineering positions on such high visibility programs as the B2 Stealth Bomber; NASA Space Shuttle; and National Missile Defense.  He has worked a variety of other domains including security systems, information systems, computer integrated manufacturing, wireless communication, commercial software development, aircraft systems, and non-destructive testing.  He has co-authored 1 NASA-related patent, has authored several papers and is an active presenter at conferences, software process improvement network (SPIN) meetings and other venues.  Perez consults with companies in management, technology innovation and process and business improvement including ISO 9001:2000, CMMI, and ITIL v3.

 
6:30 PM – Networking and Pizza(*)
7:00 - 8:00 PM – Program
(*) There is no cost to attend at McLean and Silver Spring.

Locations:

The presentation will originate from McLean, VA with video tele-conferencing (VTC) between:

 

MITRE, room 1N100

7515 Colshire Drive

McLean, VA 22102

FDA, Bld 22, room 1311

10903 New Hampshire Ave

Silver Spring, MD 20993

 

 

MITRE, room 1002

260 Industrial Way West

Eatontown, NJ 07724

MITRE, room 1M306

202 Burlington Rd (Rt. 62)

Bedford, MA 01730

 

If you can host another location via VTC, please contact Scott Ankrum (below)
 
For details & driving directions, see the July 2009 Software SIG Announcement

Registration:

Registration Website: http://www.asq509.org/ht/d/DoSurvey/i/26913
 
You must register by noon on Monday, July 27.
 
If you cannot attend at any location, select telephone dial-in when you register.
 
To RSVP for FDA (Silver Spring), please indicate citizenship.  If not a US citizen, please provide your title, employer, and address.  Allow two business days for registration before the meeting.
 

For registration problems or further information contact Scott Ankrum at: ankrums@mitre.org or 703-983-6127

 

Software Special Interest Group (SSIG)

Purpose

The purpose of the Software Special Interest Group is to provide software quality professionals and software professionals interested in quality with an opportunity for growth and exchange of ideas with other software professionals, and to facilitate growth in the number and expertise of the ASQ membership.

Objectives

  • Arrange meetings (currently monthly) at a convenient time and place.
  • Provide a diversity of speaker topics within the general heading of software quality.
  • Provide knowledgeable speakers from the professional and/or academic worlds.
  • Keep in touch with and respond to the professional communities desires for the meetings.
  • Reach out to students, who will soon enter the software profession.
  • Disseminate information about: ASQ membership, the Software Division, certification, and training opportunities.

For more information about Section 509's Software Special Interest Group Contact T. Scott Ankrum, 703-883-6127.

Related Software Links and Events

 Washington DC Chapter

 Data Management Association -National Capital Region

  Institute of Electrical and Electronics Engineers (IEEE)

Washington and Northern Virginia Computer Society

National Capital Area eScanner, events calendar

 Quality Managament Association of Maryland

 

 Washington DC Area Software Process Improvement Network

 

Past Software SIG Presentations

CMMI for Services (CMMI-SVC) – Cost-Effective Approaches to Early Use  Presented by: Marilyn Ginsberg-Finner 6/23/2009.

Boldly Going Where Few Have Gone Before – SCAMPI C Appraisal Using the CMMI for Acquisition  Presented by Carol Klingler 5/27/2009.

Role Based Access Control  Presented by Ed Coyne 4/28/2009.

Building Survivable Systems  Presented by Jide Odubiyi 3/24/2009. 

accompanying video for slide #27.

Independent Software Verification Techniques  Presented by Brian Fitzgerald 2/24/2009. 

Service Oriented Acquisition  Presented by Chris Gunderson 12/16//2008.

DoD Enterprise Ontology Support  Presented by Glenda Hayes 11/25/2008.

Root Cause Analysis for Customer Reported Problems  Presented by Steve Rakitin 10/28/2008. 

IEEE Computer Society, Where Are We Today?  Presented by Susan K. (Kathy) Land 8/26/2008.

Fixing Software Inspections  Presented by Lew Priven and Roger Stewart 7/22/2008.

Trustworth Information Systems Program  Presented by Tom Rhodes of NIST on 6/24/2008.

SQA Sojourn ï¿½ Lessons Learned From Six Appraisals  Presented by Lenny Eng on 5/27/2008.

Applying Agile Techniques to Process Development: Lessons Learned  Presented by Nelson Perez and Ernest C. Ambrose on 3/25/2008; Part 2 on 4/22/2008.

Are You Ready for an External Audit? Presented by Carolyn Rodda Lincoln of Catapult Technology on 2/26/2008.

Added Sources of Costs in Maintaining COTS-Based Systems Presented by Betsy Clark, PhD and Brad Clark, PhD on 1/22/2008.

The Role of I V & V In The Software Development Lifecycle  Presented by Eva Freund on 11/28/07 and continued on 12/19/2007.

My Life With Bugs, Or, Why I Beleive In Combinatorial Testing  Presented by Paul E. Black, NIST, on 10/30/07.

Software Estimating on a Shoe String Presented by Mr. William D. Hart, Soft Solutions Consulting, Inc., on 9/25/07.

What's New with the CMMI (CMMI Changes from Version 1.1 to 1.2)  Presented by G. Gordon Schulmeyer, PYXIS Systems International, Inc., on 8/28/07.

Harmonization of Systems and Software Engineering Processes Presented by James W. Moore, The MITRE Corporation, on 7/24/07. 

Quality Techniques for Improving Software Project Management Presented by Richard Eng, The MITRE Corporation, on 6/26/07.

The Eclipse Process Framework  Presented by Brian Lyons, Number Six Software, on 5/22/07.

Provably Correct Software Using Coverage and Other Techniques To Improve Application Quality  Presented by Richard Jacik on 3/27/07

Being a Software Quality Professional Presented by Taz Daughtrey, James Madison University, on 1/23/07.

Managing the Risks of Risk Management Presented by John E. Moore, Ph.D., Northrup Grumman Corporation, on 11/29/06.

The Open Source Quality Paradox: How Can Code Done Bad Be So Good?  Presented by Terry Bollinger, The MITRE Corporation, on 10/25/06.

The Project Manager as Houdini - Escaping the Triple Constraint Presented by James A. Ward, Independent Consultant, on 9/19/06.

Efficient Method for Verifying Contractor Capability Maturity Model (CMM) Level Presented by Carol Klinger, The MITRE Corporation, on 8/22/06.

Success at CMM Level 3 but not at Level 4 - Lessons Learned  Presented by Al Florence, The MITRE Corporation, on 6/1/06.

Mapping Assurance to the Software Engineering Process Presented by Dr. Alfred Kromholz, The MITRE Corporation, on 4/26/06.

Test Generation from UML Specifications Presented by Professor Michael A. Gray, American University, on 3/23/06.

Structured Assurance Cases: Three Common Standards Presented by T. Scott Ankrum and Alfred H. Kromholz, The MITRE Corporation, on 1/25/06.

Process Improvement and Requirements Quality Presented by Charles Yokley, MITRE Corporation, on 7/26/05.

The Proper Specification of Requirements Presented by Al Florence, MITRE Corporation, on 5/24/2005.

Cross Talk - Reduce Risks Through Proper Specification of Software Requirements Presented by Al Florence, MITRE Corporation, on 5/24/05.

Recent Results with Correctness by Construction and Spark Presented by Rod Chapman and Martin Croxford, Praxis High Integrity Systems, on 3/10/05.

Quality Improvement with Measurements Presented by Donald J. Gantzer, MITRE Corporation, on 1/25/05.

Quality Advice Concerning Requirements Presented by Dr. Ralph R. Young, Northrop Grumman Information Technology, on 11/23/04.

Unanticipated Costs and Risks Associated with Software Outsourcing Presented by Dr. Anita J. LaSalle, Kosgod School of Business, American University, on 7/27/04.

Code Analysis for Quality in High Integrity Systems Presented by Currie Colket, MITRE Corporation, on 3/23/04

EITVOX: It's Not A Miracle Drug, But It Could Be Presented by Dr. Alfred H. Kromholz, MITRE Corporation, on 11/03.

May the Force Be with You: The Role of Evidential Force in Empirical Software Engineering Presented by Shari Lawrence Pfleeger, RAND Corporation, on 7/2003.

Looking for a Good Argument: Assurance Case Frameworks Presented by Chuck Howell and Scott Ankrum, MITRE Corporation, on 5/2003.

Software Inspections for the Internet Age Presented by Tom Gilb, Result-Planning.com, on 6/18/01.

Software Standards Update Presented by John F. Murray Jr, U.S. Food and Drug Administration, on 11/8/00.

International Software and Systems Engineering Standards Presented by James Moore, MITRE Corporation, on 11/8/00.

An Overview of IEEE Software Engineering Standards and Knowledge Products Presented by Paul Croll, Computer Sciences Corporation, on 11/8/00.

Software Verification and Validation Presented by Dolores Wallace, National Institute of Standards and Technology, on 6/2000.

Overview of Cleanroom Software Engineering Presented by Paul Jones, U.S. Food and Drug Administration, on 5/10/00.